Ticket #15 (closed enhancement: fixed)

Opened 2 months ago

Last modified 1 month ago

Request more info on hosting request

Reported by: gmendez Assigned to: somebody
Priority: major Milestone: Speed Release
Component: Admin Version:
Keywords: Cc:

Description

Allow the admin to request additional information from an applicant either in a free form text block section or as a simple request that the applicant complete or expand on responses in the request.

Change History

11/16/08 06:24:11 changed by alansmith

I do not understand.

Should the 'simple request' be a predefined text block? What is the 'simple request'?

This may be obsolete now that all questions are required to have an answer.

11/16/08 13:40:00 changed by gmendez

Occasionally an applicant will not provide enough information in response to a question. In this case it would be helpful if the system allowed the admins to perform an action that did the following: 1) bumped the status of the application back to pre-submission status so the applicant can edit it again. 2) email the user that the review board has requested additional information (and indicate which questions require additional information in response) 3) indicate on the applicant's view of the application which questions need to be fleshed out. So in this instance we are just requesting more info on the already provided questions.

In other instances the review board has have additional questions that are not part of the original application. Sometimes it is to ask why they want to use a particular piece of software or why they expect to use so much bandwidth or any other issue we feel needs to be addressed before denying or accepting their membership. In this instance we want to be able to perform an action that does everything as mentioned above, but instead of merely highlighting existing questions and asking for more info, we want to provide a new text field for the applicant to addresses the review board's concerns.

11/17/08 11:26:54 changed by alansmith

  • status changed from new to closed.
  • resolution set to fixed.

Phew! That was a big one!

12/09/08 09:00:17 changed by

  • milestone deleted.

Milestone Speed Release deleted

12/09/08 09:09:48 changed by alansmith

  • milestone set to Speed Release.